Support Users aren't able to use moods

[SyTry]

Reposting from @Pepelepew at XenForo :

Hey for some reason one of my users aren't able to use this. It shows on the news feed that they changed their mood, but it doesn't show up for anyone else

It looks like its not reading the changes coorectly. I dont know if it has to do with the user banner

This one is from the affecteed user

This is one that works correctly

This is their permissions, they are able to view the moods but it wont save