Hello
SanctumStaff
Saw your review for our add-on on XenForo today. Well, I can understand your dissatisfaction with the problem caused by a PHP version that is not compatible between your forum and our add-on. However, we have given you a solution, with no return. You've made a review on our add-on, which does not represent its functionalities. Again, we can understand that.
But, this add-on is working with
PHP 7.4 and
+, so that mean you have
PHP 7.3 or -. I'm not saying that it's your fault, we forgot to add a required PHP version when building the add-on - it will be corrected for the next update coming.
XenForo system requirements allows
PHP 7.0 and
+, but
8.0 is recommanded :
Purchase XenForo software licenses and add-on products for installation on your own infrastructure
xenforo.com
Actually
PHP 7.3,
7.4 and
8.0 are not being supported anymore, like I said above :
www.php.net
In conclusion, we forgot to check the PHP version when installing our add-on, which can happen to anyone, but the mistake is human. Don't say we're not trustworthy, because we do our utmost to solve any problems encountered with our add-ons, we add new features and keep our add-ons up to date to keep our customers happy.
Anyway, if you have any questions, please don't hesitate. In addition, we'll be more careful when creating our add-ons to check that PHP versions are compatible before installation.
Regards, SyTry